Terms of Sale<\/p>\n
1.1. For the purposes of these General Terms and Conditions of Sale, the following definitions apply:<\/p>\n
a. ‘Supplier’ or ‘Provider’ refers to the legal entity operating in the course of its business, trade, craft, or professional activity. For the purposes of this Agreement, ‘Supplier’ or ‘Provider’ refers to the company FEBA SRL, owner of the Sollevapratico.it brand, with its Registered Office in Villar San Costanzo (CN), Via Roma 16, and Operational Headquarters in Marene (CN), Via E. Melano 4C, tax code, business registry registration, and VAT number 03476830041, REA CN-293666, which sells Products through its website sollevapratico.it.<\/p>\n
b. ‘Sollevapratico.it’ refers to the registered trademark owned by the Supplier. For the purposes of these General Terms and Conditions of Sale, the term ‘Sollevapratico.it’ may be used to refer to the Supplier.<\/p>\n
c. ‘Service Recipient’ (also ‘User’, ‘Customer’, or ‘Buyer’) refers to the natural or legal person who is not a consumer and acts for purposes related to their business, trade, craft, or professional activity, purchasing through the Website.<\/p>\n
d. ‘Consumer’ refers to the natural person acting for purposes unrelated to their business, trade, craft, or professional activity, purchasing through the Website.<\/p>\n
e. ‘Agreement’ refers to these General Terms and Conditions of Sale.<\/p>\n
f. ‘Website’ refers to www.sollevapratico.it, owned by FEBA SRL, the holder of the Sollevapratico.it trademark.<\/p>\n
g. ‘Product’ refers to any goods marketed by FEBA SRL through its Website.<\/p>\n
h. ‘Product Sheet’ or ‘Brochure’ refers to the document containing the main technical characteristics of the Product, available for viewing and downloading by the User in PDF format before completing the purchase process.<\/p>\n
1.2. Defined expressions may be understood in both singular and plural form.<\/p>\n
2.1. These General Terms and Conditions of Sale govern the offer and sale of Products through the sollevapratico.it website by the company FEBA SRL, owner of the Sollevapratico.it brand, with Registered Office in Villar San Costanzo (CN), Via Roma 16, and Operational Headquarters in Marene (CN), Via E. Melano 4C, tax code, business registry registration, and VAT number 03476830041, REA CN-293666, phone +39 0172 1730403, fax +39 0172 1730404, email info@sollevapratico.it, PEC email febasrl01@pec.it<\/a>.<\/p>\n 2.2. The Website is owned by FEBA SRL, which holds exclusive rights to the related domain names, trademarks, and distinctive signs.<\/p>\n 2.3. Through its Website, FEBA SRL sells professional lifting equipment, including manual lifts, construction hoists, glass and window movers, air conditioning lifters, and awning installation lifts.<\/p>\n 2.4. The offer and sale of Products through the Website constitute a distance contract governed by Legislative Decree No. 70 of April 9, 2003, concerning e-commerce regulations. These General Terms and Conditions of Sale therefore apply to all distance contracts concluded with FEBA SRL through the Website.<\/p>\n 3.1. To conclude a purchase contract for a Product, the User must complete an electronic order and submit it to Sollevapratico.it online, following the instructions provided on the Website and accepting these General Terms and Conditions of Sale.<\/p>\n 3.2. To finalize the purchase process and proceed with payment, the User must create a personal Account by filling in the appropriate form and providing the required and optional data, including name, surname, residence address, phone number, email address, and password, then clicking the ‘Register’ button. Account creation is free and requires acceptance of the Website’s Terms of Use, which are available online via a dedicated link at the bottom of the Website.<\/p>\n 3.3. The User guarantees that the personal information provided during registration or purchase is complete and truthful and undertakes to indemnify and hold the Supplier harmless from any damage, compensation obligation, and\/or sanction resulting from or in any way related to the User\u2019s violation of the registration rules or the security of registration credentials.<\/p>\n 3.4. Pursuant to Article 12 of Legislative Decree No. 70 of April 9, 2003 (implementation of Directive 2000\/31\/EC on e-commerce), the General Terms and Conditions of Sale are made available to the User to allow for their storage and reproduction. In particular, before submitting the purchase order, the User has the option to view and download the PDF file of this Agreement.<\/p>\n 3.5. The presentation of Products on the Website should not be understood as a public offer, pursuant to Article 1336 of the Civil Code, but rather as an invitation to the User to submit an offer. Each order submitted by the User to Sollevapratico.it therefore constitutes a contractual proposal from the User, which will only be binding for the Supplier upon receipt of the Supplier\u2019s acceptance communication (the so-called ‘order receipt’), pursuant to Article 1226, paragraph 1, of the Civil Code, following verification of stock availability.<\/p>\n 3.6. The order receipt will be communicated electronically, as provided in Article 13 of Legislative Decree No. 70 of April 9, 2003, to the email address indicated by the User during registration or purchase and will include a summary of the General Terms and Conditions of Sale (or a hyperlink to this document), information on the essential characteristics of the purchased Product, a detailed indication of the price, the payment method used, any right of withdrawal, delivery costs, and any applicable taxes.<\/p>\n 3.7. The General Terms and Conditions of Sale may be modified at any time. Any changes and\/or additions will be applicable from the moment of their publication on the Website, in the ‘General Terms and Conditions of Sale’ section, indicating the version and update date. Users are therefore invited to regularly access the Website and consult the most updated version of the General Terms and Conditions of Sale before making any purchase. Users are allowed to store and reproduce this Agreement, as well as all other information provided by Sollevapratico.it on its Website, both before and during the purchase process.<\/p>\n 3.8. The applicable General Terms and Conditions of Sale are those in effect at the time the purchase order is submitted and are available in the Italian language.<\/p>\n 3.9. The Agreement, signed by the User for acceptance, will be kept by the Supplier.<\/p>\n 4.1. The main features of the Products are detailed in the Product Information Sheet (so-called ‘Brochure’), which can be viewed and downloaded by the User in PDF format before completing the purchase process.<\/p>\n 4.2. The information regarding the essential characteristics of the purchased Product, contained in the Brochure, will be sent to the User along with the order confirmation, in accordance with Article 13 of Legislative Decree No. 70 of April 9, 2003.<\/p>\n 4.3. The images and descriptions on the Website reproduce the characteristics of the Products as accurately as possible. However, these images should be understood as indicative and subject to standard tolerances. For contractual purposes, the description contained in the Product Information Sheet and included in the order form submitted by the User shall prevail.<\/p>\n 5.1. All Product prices published on the Website are expressed in Euros and are exclusive of VAT applicable by law (example: EUR 1,000.00 + VAT). The prices displayed on the Website refer to the price of the Product alone, excluding shipping costs, taxes, and any other additional costs.<\/p>\n 5.2. Pursuant to Article 7, paragraph 1, letter h) of Legislative Decree No. 70 of April 9, 2003, the Website will clearly and unequivocally indicate the prices and fees of the various services provided, specifying whether they include taxes, delivery costs, or other charges. The total cost of the Product, including any additional charges, if applicable, will be displayed before confirming the order.<\/p>\n 5.3. Sollevapratico.it reserves the right to modify the price of its Products at any time without notice, provided that the price charged to the User will be the one indicated on the Website at the time of placing the order, and that any subsequent changes will not be taken into account, except in cases where the prices indicated on the Website for a specific Product are disproportionately inconsistent with normal market prices due to obvious material errors.<\/p>\n 6.1. Payment for the products sold on the Website can be made by credit card (CartaS\u00ec, MasterCard, American Express, Visa) and bank transfer in advance.<\/p>\n 6.2. Credit card payment transactions are processed using STRIPE encryption systems to protect transactions. The confidential credit card data (card number, cardholder name, expiration date, security code) are encrypted and transmitted directly to the payment processor. The Supplier does not store the credit card details used by the User for payment.<\/p>\n 6.3. In the case of payment by bank transfer in advance, the User may make the payment to the bank details indicated on the Website during the purchase process, in the dedicated payment selection section. Sollevapratico.it reserves the right to ship the purchased Products only after verifying the receipt of payment.<\/p>\n 7.1. Sollevapratico.it undertakes to deliver the purchased Products in the condition they were in at the time of sale, as specified in the Product Information Sheet (‘Brochure’) and on the dedicated web page describing the Product.<\/p>\n 7.2. The delivery methods and shipping costs will be displayed to the User before confirming the order. Shipping is carried out exclusively in Italy via MBE (MAIL BOXES ETC) Courier.<\/p>\n 7.3. Pursuant to Article 1510, paragraph 2, of the Italian Civil Code, Sollevapratico.it is released from the delivery obligation by handing over the purchased Product to the carrier, who will deliver it to the Customer according to the selected method during the purchase process. The risk of loss or damage to the Products, not attributable to the Supplier, transfers to the Customer when the carrier takes physical possession of the Product.<\/p>\n 7.4. In the event of an unsuccessful delivery due to the absence or unavailability of the Recipient, the carrier will make a second delivery attempt within twenty-four hours, after contacting the Buyer by phone. If the second delivery attempt also fails, the Supplier will contact the Customer to arrange a third delivery attempt.<\/p>\n 7.5. If all three delivery attempts fail, the order will be considered canceled, and the Contract will be automatically terminated. The Supplier will refund the amount paid, deducting the costs charged by the carrier for the delivery attempts, as well as any storage, deposit, or warehousing fees incurred.<\/p>\n 8.1. Sollevapratico.it does not accept returns of Products unless previously agreed and expressly authorized in writing, and in any case, only on a freight prepaid basis. Mandatory provisions regarding withdrawal rights for Consumer Users, as set out in Articles 13.2 and following, as well as warranty provisions in Article 9, remain unaffected.<\/p>\n 9.1. Pursuant to Article 1490 of the Italian Civil Code, the Supplier guarantees that the sold Product is free from defects that make it unsuitable for its intended use or significantly reduce its value.<\/p>\n 9.2. Sollevapratico.it does not guarantee that (i) the functions of the Products sold will meet the Customer’s requirements or allow them to achieve their intended goals, (ii) the Products will function in the environment designated for use by the Customer.<\/p>\n 9.3. In cases covered by Article 1490 of the Italian Civil Code, the Supplier undertakes to remedy any defect, lack of quality, or non-conformity of the Products attributable to them, occurring within twelve months from delivery. The Supplier may choose to repair or replace the defective Products or, if necessary, refund the purchase price. Except in cases of fraud or gross negligence, the Supplier’s liability in the event of defects, lack of quality, or non-conformity of the Products shall be limited to repair, replacement, or, as a last resort, refund of the purchase price.<\/p>\n 9.4. The Buyer loses the right to warranty if they do not report defects to the Supplier within eight days of discovery. The deadline for reporting apparent defects starts from the day of delivery. Any claims expire one year after delivery.<\/p>\n 9.5. The warranty will be void if the Product has been altered, tampered with, repaired without authorization, or subjected to any intervention other than normal use. Similarly, the warranty will not apply if the User fails to comply with the provisions of the user and maintenance manual.<\/p>\n 10.1. The Supplier informs its Customers that the European Commission has established an online platform for alternative dispute resolution. This tool can be used to resolve disputes related to and\/or arising from online sales contracts out of court. The ODR platform is available at: https:\/\/ec.europa.eu\/consumers\/odr\/<\/a>.<\/p>\n 10.2. For any reports, complaints, or communications, the User may contact FEBA SRL (Sollevapratico.it) at Via E. Melano 4\/B-C, Marene (CN), at 0172 1730403, or by email at info@sollevapratico.it, or via PEC at febasrl01@pec.it<\/a>.<\/p>\n 11.1. Any dispute that may arise between the Supplier and the Customer regarding the interpretation, execution, or termination of this Agreement shall be exclusively subject to the jurisdiction of the Court of Cuneo.<\/p>\n 12.1. These General Terms and Conditions of Sale are governed by Italian law.<\/p>\n 13.1. Pursuant to Article 1469-bis et seq., Italian Civil Code, if any provision of the Agreement is not applicable to the User as a Consumer, the remaining parts of the Agreement shall remain effective.<\/p>\n 13.2. The Customer, if a Consumer, has a period of fourteen days to withdraw from the contract, without providing any reason, without any penalty, and without incurring any costs other than the possible expense for the return of the products. The withdrawal period ends fourteen days from the day the Consumer acquires physical possession of the goods.<\/p>\n 13.3. The right of withdrawal is exercised by sending, within the aforementioned fourteen-day calendar period, a written communication to the Supplier, by registered letter with acknowledgment of receipt, to be sent to FEBA SRL, with its registered office in Villar San Costanzo (CN), Via Roma 16, or by sending a certified email to the PEC address febasrl01@pec.it<\/a>. The registered letter with acknowledgment of receipt is deemed to have been sent in time if delivered to the accepting Post Office within fourteen days from the conclusion of the contract or delivery of the goods. The burden of proof regarding the exercise of the right of withdrawal in accordance with this article lies with the Consumer.<\/p>\n 13.4. In the event of validly exercised withdrawal, the Supplier undertakes to refund the payment received from the Consumer without undue delay and in any case within fourteen days from the day the Supplier is informed of the Consumer’s decision to withdraw from the contract. The Supplier also undertakes to make the refund using the same payment method used by the Consumer for the initial transaction, unless the Consumer has expressly agreed otherwise and provided that they do not incur any costs as a result of the refund. Pursuant to Article 56, paragraph 2, Consumer Code, the Supplier is not required to refund additional costs if the Consumer expressly chose a delivery method other than the least expensive delivery option offered by the Supplier. Furthermore, the Supplier may withhold the refund until the goods are received.<\/p>\n 13.5. The Consumer undertakes to return the products to the Supplier using a carrier of their choice and at their own expense, without undue delay and in any case within fourteen days from the date they communicated their decision to withdraw from the contract pursuant to Article 54. The deadline is met if the Consumer returns the goods before the expiration of the fourteen-day period. The Product, properly packaged, must be shipped to the following address: FEBA SRL, Operating Headquarters, Via E. Melano 4\/B-C, Marene (CN).<\/p>\n 13.6. The Consumer is solely responsible for any decrease in the value of the goods resulting from handling the Product in a way other than what is necessary to establish the nature, characteristics, and functioning of the product. The Product must, in any case, be stored, handled, and inspected with due diligence and returned intact, complete in every part, fully functional, accompanied by all accessories and instruction manuals, with labels, if present, still attached to the product, and perfectly suitable for its intended use and free from signs of wear or dirt. The right of withdrawal also applies to the entire product. It cannot therefore be exercised in relation to parts and\/or accessories of the Product.<\/p>\n 13.7. The right of withdrawal is excluded in all cases provided for by Article 59, paragraph 1, Consumer Code. If any of the legal scenarios apply and the right of withdrawal does not apply, specific and explicit notification of such exclusion will be provided in the Information Sheet and, in any case, during the purchasing process, before the Consumer proceeds to submit the order.<\/p>\n 13.8. Notwithstanding Article 7, the Supplier agrees to deliver the products to the Consumer without undue delay and, at the latest, within thirty days from the conclusion of the contract. The delivery obligation is fulfilled by transferring physical possession or control of the goods to the Consumer. Pursuant to Article 61, paragraph 3, Consumer Code, if the Supplier fails to deliver the goods within the period mentioned in the previous sentence, the Consumer is required to send a notice to the Supplier to deliver the goods within an additional reasonable time frame. If the additional time frame granted expires without the goods being delivered, the Consumer is entitled to terminate the contract.<\/p>\n 13.9. The risk of loss or damage to the Products, due to reasons not attributable to the Supplier, passes to the Consumer only when the Consumer, or a third party designated by them and different from the carrier, physically takes possession of the goods. The risk of loss or damage to the Products passes to the Consumer at the time the goods are delivered to the carrier if the carrier was chosen by the Consumer and such choice was not proposed by the Supplier, without prejudice to the Consumer’s rights against the carrier.<\/p>\n 13.10. Notwithstanding the previous Article 11.1., pursuant to Article 66-bis of the Consumer Code, the mandatory territorial jurisdiction will be the court of the Consumer\u2019s place of residence or domicile, if located within the national territory. Otherwise, any dispute related to the sale of Products by the Supplier shall be under the exclusive jurisdiction of the Court of Cuneo.<\/p>\n 13.11. If any clause of this Agreement is declared invalid, even following legislative changes, the Parties will be released from all obligations arising from that clause, to the extent it is declared invalid. The invalidity of a clause does not affect the validity of the entire Agreement.<\/p>\n","protected":false},"excerpt":{"rendered":" Terms of Sale 1. DEFINITIONS 1.1. For the purposes of these General Terms and Conditions of Sale, the following definitions apply: a. ‘Supplier’ or ‘Provider’ refers to the legal entity operating in the course of its business, trade, craft, or professional activity. For the purposes of this Agreement, ‘Supplier’ or ‘Provider’ refers to the company …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-condizioni-vendita.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5408","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sollevapratico.tandu.it\/en\/wp-json\/wp\/v2\/pages\/5408","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sollevapratico.tandu.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sollevapratico.tandu.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sollevapratico.tandu.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sollevapratico.tandu.it\/en\/wp-json\/wp\/v2\/comments?post=5408"}],"version-history":[{"count":3,"href":"https:\/\/sollevapratico.tandu.it\/en\/wp-json\/wp\/v2\/pages\/5408\/revisions"}],"predecessor-version":[{"id":5411,"href":"https:\/\/sollevapratico.tandu.it\/en\/wp-json\/wp\/v2\/pages\/5408\/revisions\/5411"}],"wp:attachment":[{"href":"https:\/\/sollevapratico.tandu.it\/en\/wp-json\/wp\/v2\/media?parent=5408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}3. USE OF THE SERVICE<\/h3>\n
4. MAIN FEATURES OF THE PRODUCTS<\/h3>\n
5. PRICES<\/h3>\n
6. PAYMENT METHODS<\/h3>\n
7. DELIVERY<\/h3>\n
8. RETURNS<\/h3>\n
9. WARRANTIES AND LIMITATIONS OF LIABILITY<\/h3>\n
10. ALTERNATIVE DISPUTE RESOLUTION AND COMPLAINTS<\/h3>\n
11. JURISDICTION<\/h3>\n
12. APPLICABLE LAW<\/h3>\n
13. MANDATORY PROVISIONS<\/h3>\n